Terms and Conditions:
A 50% deposit is requested to guarantee booking within 48 hours of making the booking.
If booked only one night or within 30 days of date of arrival, full payment is required as deposit.
The remaining balance of the accommodation is requested 30 days prior to the date of arrival.
Should payment not be stipulated, The Alexander reserves the right to cancel the reservation.
Payment can be made by EFT or Credit Card.
All extras to be settled on departure by guests.
Rates are quoted per person per night and includes breakfast.
We allow a maximum of 2 people per room. Our Captains Suite is the only Suite in the house with a queen size sleeper couch. Single rate applies for an additional person.
No children under the age of 15. Children from the age of 15 and above will be charged full rate.
Prices quoted are in ZAR (South African Rand)
Prices are inclusive of 15% VAT.
Any quote depends on availability at the time of acceptance.
Our rates can change at any time without further notice.
All rates are inclusive of breakfast and taxes.
Book in time is between 14:00 and 19:00 - please make prior arrangement for late arrival.
Regret no children under 12.
Children between the ages of 12 and 18 years pay 100%.
ONLY MASTERCARD AND VISA CREDIT CARDS ACCEPTED AS FROM NOW.
REGRETFULLY NO AMEX OR DINERS CLUB CREDIT CARDS ACCEPTED.
If cancelled or modified up to 30 days before the date of arrival, 50% of the total reservation will be charged.
Cancellations or modifications made within 30 days of the arrival date, 100% off full reservation will be charged.
In the event of a premature departure or no show the full extent of the stay, as originally booked and confirmed, will be charged at 100%. A 10% cancellation fee will then be applicable to all bookings.
No refunds applicable in peak season (1 December - 31 January).
100% of booking will be charged if a reservation is made for peak season (1 December - 31 January).